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Click here to view a new webinar highlighting key drivers and importance of cross cultural communication in healthcare as well as key highlights of Quality Interactions.


Aetna provides testimonial on use of Quality Interactions for their organization. Watch video


MCCG/Quality Interactions has engaged in two very important new partnerships.

First, we are thrilled to partner with Language Line, the worldwide leader in interpreting and translation services. Language Line created the over-the-phone interpreting industry almost 30 years ago. Their professionals field thousands of interpreting calls daily from healthcare providers and are the service used by most of the top 50 healthcare organizations in the U.S. Read more...

Second, we have partnered with QuantiaMD. QuantiaMD is an online physician-to-physician learning collaborative where 1-in-6 U.S. physicians engage, share, and learn from experts and each other, free of charge. Through any computer, smartphone or mobile device, members visit QuantiaMD daily to engage with respected experts who deliver clinically relevant, unbiased content in a concise, interactive format to fit the busy schedules of today's physicians.

Read more...


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MCCG has developed and deployed Quality Interactions, a technology-based educational platform and portfolio of e-learning programs that provides the healthcare industry with practical and effective solutions to create culturally competent organizations

Quality Interactions
  • Quality Interactions® Courses
  • Facilitator’s Guide
  • Live Training/Train the Trainer
  • E-Newsletter

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Quality Interactions® has launched a new cultural competency resource website to help healthcare professionals access vitally important information that will help them better communicate and care for patients of diverse cultural backgrounds. The website contains content from all the Quality Interactions® training programs, as well as additional helpful tips on different cultures and health beliefs, use of interpreters, and clinical cross-cultural issues.


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